Legal
Privacy Policy
Last updated: May 12, 2026
1. Information we collect
We collect information you provide directly (such as name, email, delivery details, and payment information) and information collected automatically when you use Surprisely (such as device info and usage analytics).
2. How we use information
We use your information to operate Surprisely, process gifts and gift cards, personalize your experience, send transactional and (with consent) marketing communications, and improve our products.
3. Sharing of information
We share information with trusted partners (payment processors, brand partners for gift card fulfillment, delivery services) and when required by law. We never sell your personal data.
4. Cookies & analytics
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how Surprisely is used. You can control cookies through your browser settings.
5. Data retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or export your personal information. Contact us to exercise these rights.
7. Children's privacy
Surprisely is not directed at children under 13, and we do not knowingly collect personal information from them.
8. Security
We implement appropriate technical and organizational measures to protect your information, but no system can be 100% secure.
9. International users
Your information may be processed in countries other than your own. We take steps to ensure adequate protection wherever it's processed.
10. Contact
Questions about this Privacy Policy? Email privacy@surprisely.app.